Verify tracking
Check that Graytower accepted a pageview and understand each tracking status.
Verification checks whether Graytower has stored a pageview from your Website. It does not require Stripe or a custom event.
Check your installation
- Deploy the tracking snippet and open a page on that live domain.
- Return to Website → Settings → Tracking. Find the Tracking status card.
- If it still says Waiting for tracking activity, select Verify installation. The card also refreshes automatically while waiting.
- Look for Receiving events and the Last stored pageview time.
Understand the status
| Status | What to do |
|---|---|
| Waiting for tracking activity | Visit a deployed page, then use Verify installation. No pageview has been accepted yet. |
| Receiving events | Tracking is working. The card shows when the last pageview was stored. |
| No recent traffic | Graytower received a pageview before, but none in the last 72 hours. Visit the site and check the installation. |
| Tracking paused by plan limit | Review usage under Workspace → Billing. Stripe revenue sync continues. |
If Graytower is still waiting
Check that the tracker tag appears on the deployed page, that data-domain is the registered root, and that data-write-key matches your Website's current key. In the browser Network tab, look for the script and the /api/collect request. A blocked request, 401 unknown key, or 403 origin mismatch gives you a concrete next step. Follow Tracking not detected for the full checklist.