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Event limits

Know which actions count as tracked events and what happens at your allowance.

What counts

Counts as a tracked eventDoes not count
Accepted pageviewStripe payment import
Accepted custom event, including an opt-in scroll eventidentify or reset
Server custom eventGraytower-generated calculations

A repeated pageview of the same path within 60 seconds is suppressed and does not count.

Accepted events use the same allowance in first-party and cookieless tracking modes.

At the limit

Free warns at 80% of its 2,500-event lifetime allowance and stops accepting tracked events at 100%. Paid plans warn at 80%, mark the included allowance at 100%, and allow a buffer up to 105%. Tracking pauses after that buffer is exhausted. The paid usage window resets monthly, including on annual billing.

Usage reachedFreePaid
80%WarningWarning
100%Tracking stopsIncluded allowance reached; buffer begins
105%Already stoppedTracking stops

When tracking pauses

Existing analytics stay readable while tracking is paused. Stripe revenue synchronization continues. Check Workspace → Billing for current usage, the selected tier, and the next reset date. A higher paid tier can increase capacity; a planned tier change does not itself erase events already used in the period.